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TERMS & CONDITIONS

Acceptance of the Terms of Use Anthokipospatra.gr is an electronic commercial store selling products (hereinafter "e-shop") of the company under the name AFOI ANDRIKOPOULOI N & S, which is based in Patras on Dim. Gounari 146, Patra 26224 (Tax Identification Number: Patras Tax Office) with number G.E.M.I. (hereinafter referred to as "Company"). Any user who visits, trades or uses the services of the e-shop (hereinafter the "Customer" or the "User respectively) can agree to the terms and communicate with the Company and the e-shop according to the full address details and communication (telephone, fax, e-mail) mentioned in the special page "Communication". The access in any way to the online store anthokipospatra.gr and use of it (including the simple navigation in it) declares unconditional acceptance by the user of the Terms of Use, as they apply at any time. Modification of the Terms of Use The Company reserves the right to unilaterally modify or renew the Terms of Use and any other rule that is used at the online store anthokipospatra.gr at its sole discretion. The use of the online store anthokipospatra.gr is subject to the Terms of Use that apply at the time of e. The user must periodically check the Terms of Use in order to be informed about their content. It goes without saying, but it is pointed out that the subsequent modification of terms does not occupy orders that have already been placed by the user. Information provided & Products The Company is committed to the accuracy, truth and completeness of the information provided in the online store, in terms of the identity of the Company and the transactions provided through the online store. The company, in the context of good faith, is not responsible and is not bound by electronic data entries made inadvertently during the common experience and has the right to correct them whenever - and in any way - realizes their existence. Limitation of liability of the Company Under any circumstances, including the case of negligence, the Company is not responsible for any kind of damage to the visitor / user of the pages, services, options and contents of the Company which he proceeds on his own initiative and with the knowledge of the terms herein. The Company makes every effort to ensure the accuracy of the information it transmits and reports, as indicated and transmitted by its suppliers. The Company informs the customer / user on time each time about the availability or not of the products and can not guarantee their availability, as this is beyond its capabilities. Everything contained in the online store anthokipospatra.gr is provided "as is" without any warranty expressed and / or implied in any way. Therefore, the Company does not bear any responsibility arising from the information, products and companies it mentions, as long as the above are presented exactly as indicated and transferred by the suppliers. The Company does not guarantee that the pages, services, options and contents will be provided without interruption, without errors and that errors will be corrected. Also, the Company does not guarantee that the same or any other related site or the "servers" through which they are made available to you, are provided to you without "viruses" or other harmful components. Any cost of any - as above - corrections or services, is borne by the visitor / user and in no case the Company. Intellectual and industrial property rights Except for the explicitly mentioned exceptions (copyrights and trademarks of third parties, partners and organizations), all the content of the online store anthokipospatra.gr, including images, graphics, photos, drawings, texts, services and generally all its products, are copyright property, registered trademarks and service marks of the Company and are protected under the relevant provisions of Greek law, European law and international conventions. Therefore, none of them may be sold, copied, modified, reproduced, republished or "uploaded", transmitted or distributed in any way, wholly or partially, except for personal use therefore not for public or commercial use and without deleting their indication of origin, without always infringing in any way the relevant intellectual and industrial property rights. Exceptionally, the above may be allowed only under the condition of prior written consent of the companies and provided that they relate to their related rights. The creation and / or publication of a database containing parts of the anthokipospatra.gr online store is not allowed without the prior explicit and written consent of the Company. Under no circumstances should the use of the products on our website be nor can it be construed as a transfer of their right of use or license. The other products or services mentioned on the web pages of this online store and bear the marks of the respective organizations, companies, partners, associations or publications, are their own intellectual and industrial property and therefore they bear the relevant responsibility. Visitor / user responsibility The visitor / user of the pages and services of the Company is responsible for any damage that may be caused to the Company by misuse or improper use of the Material and the online store. The Company cannot interfere in the data transferred by the user. The users of the website accept and fully agree with its terms and undertake not to use it to harass third parties in any way, store personal data of other users, send, publish, send by e-mail or otherwise transmit any Material that is illegal, threatening, abusive, annoying, vulgar and may cause damage to the Company and the online store. Also, the user agrees that all employees, associates and the management of the Company are not responsible for third parties who use its website. Payment policy Online store prices are subject to change at any time without notice. The Company does not bear any responsibility and does not cover differences in the prices of products purchased and the Customer subsequently found the existence of a lower price in its online store or vice versa. In the context of good faith and for your own protection, if you find that a product is offered at an unusually low or high price in relation to its market value, before proceeding with its order, contact the Customer Service Department at the information available at special page "Contact". Right of Return The consumer has a period of 14 calendar days to withdraw from the remote contract without stating the reasons and without any charge other than the direct cost of returning the goods. The consumer returns the goods without undue delay and definitely within 14 calendar days from the day on which he announced to the supplier his decision to withdraw from the contract by filling in the withdrawal form and the condition in which he received the product. The Company will then return to the user / visitor the money corresponding to the value of the product after telephone communication and consultation with him, while the user / visitor will be obliged to return the product respectively. Returns are accepted as above, only if the products you wish to return are in the original condition in which you received them, ie without being damaged or their packaging has been damaged. Also for the correct application of the process and the verification of the purchase of the returned products, we suggest that the returned products be accompanied by the retail sales receipt or the invoice. For products stating that there is a Dealer Warranty, returned products should be inspected by the appropriate dealer. If the dealership determines that the returned product has been used, then the withdrawal procedure cannot be applied. Order cancellation Ο πελάτης έχει δικαίωμα να ακυρώσει την παραγγελία του, οποιαδήποτε στιγμή, είτε τηλεφωνικά είτε με αποστολή email στο anthokipos_patra@yahoo.gr. Αν η παραγγελία έχει προπληρωθεί και στη συνέχεια ακυρωθεί, θα ακολουθήσουμε τη διαδικασία επιστροφής χρημάτων με κατάθεση στον τραπεζικό σας λογαριασμό. Πριν την υποβολή της παραγγελίας σας, τεχνικά μπορείτε να αφαιρέσετε τις ποσότητες των Προϊόντων από το καλάθι σας που δεν επιθυμείτε να παραγγείλετε, πατώντας το κουμπί [x] το οποίο ενεργοποιεί την αφαίρεση των αντίστοιχων Προϊόντων.  Επιπλέον, μπορείτε να αυξήσετε ή να μειώσετε τις ποσότητες των προϊόντων που έχετε τοποθετήσει στο καλάθι σας, γράφοντας τον αριθμό τεμαχίων που επιθυμείτε να αγοράσετε στο ειδικό πεδίο και πατώντας δίπλα το μπλε κουμπί  της ανανέωσης καλαθιού. Μετά τη γνωστοποίηση παραλαβής της παραγγελίας σας μπορείτε να ακυρώσετε την παραγγελία σας με αποστολή email στην ηλεκτρονική διεύθυνση anthokipos_patra@yahoo.gr ή με τηλεφωνική επικοινωνία στο 2610 313-307. Επιπλέον, σε περίπτωση που το anthokipospatra.gr τροποποιήσει την παραγγελία σας σύμφωνα με τα οριζόμενα στο παρόν, έχετε τη δυνατότητα να ακυρώσετε στο σύνολο την παραγγελία σας ή κατά το τμήμα αυτής που δε δύναται να εκτελεστεί από εμάς. Μετά την παραλαβή του προϊόντος, η παραγγελία ακυρώνεται με την άσκηση του Δικαιώματος υπαναχώρησης. Τυχόν άρνησή σας να παραλάβετε τα Προϊόντα σας κατά την παράδοση από την εταιρεία μεταφοράς, ισοδυναμεί με υπαναχώρηση, δικαίωμα για την άσκηση του οποίου ισχύουν όσα περιγράφονται στην ενότητα Any refusal to receive your Products upon delivery by the transport company, is equivalent to a withdrawal, a right to exercise which are described in the section Return Policy Products of our store. Supplier liability and guarantee Unless otherwise specified, warranty is provided for the products of the online store in accordance with the specific terms and conditions stated in the warranty statement of the supplier enclosed in each product package. The warranty period may be revised by the supplier, however any such change will not affect products ordered before the date of this change. Personal Data Protection The processing of personal data is done in accordance with the provisions of the General Regulation of Personal Data Protection (GDPR 2016/679), specific national and European legislation for certain areas, the current Greek legislation for the protection of personal data, as well as for the protection personal data and privacy in the field of electronic communications (Law 3471/2006, as applicable) and the decisions of the Personal Data Protection Authority (APDPH). The visitor / user can visit the online store anthokipospatra.gr without revealing his identity and without providing any personal information without his explicit consent. However, in order the visitor / user to be able to place orders and possibly receive electronic information material (eg Newsletter) sent by the Company, in order to be informed about issues concerning both himself and the Company, as well as his purchases and to receive in the future offers from the Company, explicitly consents through the completion of the relevant form in its registration in the services of the online store and in the provision of the following information (Name, Address, E-mail Address, Telephone) to the Company to be named as customer. In addition, the Company can process any purchases of its users / visitors in order to upgrade its services, while at the same time the registered users / visitors are provided the opportunity to access any of their orders. Every reasonable protection measure has been taken to secure your data. Unauthorized access to your personal data is also expressly prohibited. Use of Personal Data The Company fully complies with the provisions of Law 2472/1997, as currently applicable, on the protection of personal data. Any processing of users' personal data by the Company is carried out with the explicit consent of the user, for the following purposes. The purpose of any processing of personal data of users by the Company is to enable visitors / users of the online store to place orders, to receive in the future electronic information material (eg Newsletter) from the Company on issues concerning visitors / users , their future communication or information regarding the Company's products and services and the future provision of privileged services by the Company regarding the use of the online store, as well as in order to upgrade its services. The information provided by the users of the online store is used in order for its users to have direct and effective communication with the Company and to be provided with answers to specific questions they ask and finally to be served and to execute their orders in the best way. . The Company does not distribute to any other organization or partner that is not affiliated with it the email addresses or any other information concerning its users and customers except to the advertised suppliers of the products for the purposes of their purchase. Disclosure of Personal Data The Company has the right to disclose any personal information that users provide to third parties that are not subsidiaries or affiliates of companies only in the following cases: a) in order to comply with the requirements of law, court decisions or government regulations; (b) in order to defend and protect its rights or property (c) to act under urgent circumstances to protect the personal safety of its users, its Internet sites or the public. Data protection The Company is committed to protect the personal information and data provided by visitors / users. For this purpose, it has taken the necessary technical security measures and organization of the processing of users' personal data. The personal data collected is stored on restricted access servers controlled by passwords and the Company uses special technologies and procedures to enhance the protection of this information against loss or misuse, as well as to protect it from unauthorized access, notification, modification or the disaster. However, although the Company makes every effort to protect the above information, it can not guarantee that the above technologies and processes will never be affected in any way. If any visitor / user becomes aware of any illegal, malicious, inappropriate or improper use of personal data, which are related in any way to the use of the online store, he undertakes the obligation to notify the Company directly to the Company. Otherwise he will be liable to the Company. GDPR framework The company is fully aligned with the GDPR framework. The customers of our store have the opportunity at any time they wish, to delete / modify the data they have registered in our online store, through the section GDPR Tools, or to send us a relevant request which will be implemented within the stipulated time period, by the applicable regulation. Εργαλεία GDPRor to send us a relevant request which will be implemented within the stipulated time period, by the applicable regulation. Rights of access and objections The users of the online store are entitled to be informed by the Company about whether the personal data concerning them are processed by the Company and / or to object to the processing of personal data concerning them and in particular to request the correction, the temporary non-use, commitment, non-transmission or even deletion. The relevant application regarding the Company must be signed, written and relate to a specific request and / or action, to be sent to the following address: “www.anthokipospatra.gr - Dim. Gounari 146, Patra 26224 ”and be accompanied by supporting documents on the identity of the applicants (GENUINE SIGNATURE). The Company is obliged to respond in writing within an exclusive period of fifteen (15) calendar days from the receipt of the relevant application. Contact Regarding the Company, in order for the user to exercise the rights of information, access and objection (of articles 11, 12 and 13 respectively of Law 2472/1997) he can contact the person in charge of processing the Company at the address: “ www.anthokipospatra.gr - Δημ. Gounari 146, Patra 26224 ”as well as in the contact telephones as mentioned in the relevant section“ Contact ”. Non-personal information During the visit to the online store of the Company it is possible to collect some data that can not be associated with a specific person (non-personal), which help the Company exclusively in providing better services to its customers. For example, the "domains" from which the visits come are recorded and the activities of the visitors on the Company's websites are measured, but in a way that the collected data remain non-personal, ie incapable of identifying the user. This information is also called "clickstream" data and is used and analyzed only cumulatively, in order to understand trends and patterns. The above information is not considered at the level of individual users. The Company can use this data to analyze trends and statistics and therefore provide better services to its customers. The collection of the above information is done through the so-called "cookies". This technology does not collect personal information. A cookie is a set of data in the form of a small anonymous trace ("text file") that can be sent from the online store to the browser of the user's computer, then stored there and through it can be identified his computer user, but not the user himself. Cookies help in many ways to make the visit to the online store of the Company more fun and interesting for the user. The user can, if he wishes, completely disable cookies in his browser. However, if this is done, some websites may not work properly. "Hyperlinks" (links) to other sites The Company does not control the availability, the content, the privacy policy, the quality and completeness of the services of other web sites and pages to which it refers through hyperlinks or advertising banners. Therefore, if any problem occurs during their visit / use, the visitor / user must go directly to the respective web sites and pages, which have the relevant responsibility for the provision of their services. The Company in no case should be considered that accepts the content or services of the web sites and pages to which it refers or that it is linked to them in any way. The Company provides these links only to facilitate the use of the website. It is pointed out that their use by the visitor / customer is not mandatory. Newsletters Any electronic information material (eg Newsletters) which is sent from time to time by the Company, is the intellectual property of the Company and is therefore protected by the relevant provisions of Greek law and international conventions. The Company reserves the right not to register a person in the recipient lists or to delete him from them. In order for the visitor / user to receive electronic information material (eg Newsletters) of the Company explicitly consents to his registration in the e-shop services and to the provision of the following information (Name, Address, E-mail Address, Telephone) to the Company, the subject to the terms of Personal Data Protection - as above. The user in each sending of electronic information material (eg Newsletters) is given the possibility to delete him from the respective lists. The Company is not responsible if the newsletters do not reach their destination as well as if they end up in the "spam" folder. In any case, you can declare the shipping address of the Company as secure. Security Although the Company makes every effort to protect the online store from digital viruses and / or any other harmful or destructive files and / or programs designed to interfere with, destroy or restrict the operation of any software or telecommunications equipment, it cannot guarantee that the online store will never be affected by such data. Therefore, the integrity and protection of the software systems and equipment of each visitor / user is the responsibility of the company and the Company will not be responsible in case of infection of the electronic equipment (software and hardware) of users by "viruses" and other harmful files such as these are set out above. SSL Anthokipospatra.gr supports 2048 bits SSL protocol. Violation of the terms of use In case of false information on the part of the user, an investigation will be carried out by the Company. In any case of violation of these Terms of Use, users will be required to pay compensation for any positive and / or negative damage of the Company. The non-exercise by the companies of their rights deriving from these Terms of Use does not imply their waiver of these rights. The Advertiser and the Company expressly reserve the right to supervise the application of these rules at its sole discretion. Terms of shopping - Coupons Through the online store, products and services of both the Company and third party suppliers are advertised and promoted. Any special discount prices are valid for a specific time and quantity, as they are defined each time in the respective offer and in accordance with the terms and conditions mentioned in this offer and under the necessary condition of completing a minimum number of buyers, which are exposed to the user. before his expression of interest. Any products can be purchased at the special discount price by the user under these terms and which the user fully and unconditionally accepts. Each user / visitor can make purchases of the products, which are advertised through the online store. The user / visitor can choose the products he wants from the current ones offered. The Company is free to add and remove products in the online store. The Company is not responsible for the availability of the product, which it reports exactly as conveyed by the supplier of the product. The simple search for a product does not imply its mandatory purchase. The prices of the advertised products for the whole period listed include VAT - if subject to it - but do not include any shipping costs, which are however analyzed before the order is completed. The suppliers of the products are responsible for the necessary guarantees, licensing, registration in authorities / registers and markings of their products. The Company participates in the sale of the product without exercising control or being able to guarantee the quality, safety, legality, real or legal defects of the products / services promoted, as well as the legal capacity and / or legitimacy of the users / visitors to make of the market. Any product specifications and information mentioned in the offer and related to the offered products, are made in accordance with information and instructions received by the Company from the supplier and for which the Company is not responsible. In any case, the respective supplier company is exclusively accountable to the customer, while the Company will mediate any problems that may arise and will have any information about the properties of the product sold in the Greek language. The scope of the Company's responsibilities extends to technical support, but with the role and responsibility of recording any problems and not to any other intervening role, such as that of replacement and / or repair of defective products. The Company does not bear any responsibility for any timely transfer of products by the companies cooperating with the suppliers. The Company is not responsible for delays in execution (including delivery) due to cases that can not be regarded as its fault or due to force majeure and will be entitled to an extension of time for execution. Examples include strikes, terrorist acts, war, supplier / transportation / production problems, exchange rate fluctuations, government or legislative acts, and natural disasters. If such incidents last for more than a month, the order can be terminated without compensation by either party. According to Directive 2013/11 / EC, which was incorporated in Greece with JM 70330/2015, the possibility of electronic consumer dispute resolution is now provided through the Alternative Dispute Resolution (ADR) process throughout the European Union. If the customer has the status of a consumer (ie a natural person acting outside the professional capacity) and has any problem with a purchase made from our Website, he can initiate the ADR process through the single all-union platform for electronic dispute resolution (platform ADR) available here εδώ The Company guarantees that it does not file in any way credit card numbers and their security details, as any entry by users / visitors is made on a third party website, secure and certified. Therefore, the Company cannot be held responsible for any misuse of the relevant data. The Company does not bear any responsibility in case of illegal use of credit cards. The provision of credit card information indicates the consent of the user / buyer for the commitment of the amount of the offer and in case of activation of the offer the debit of the credit card. In case the credit card transaction is rejected for any reason by the issuing bank or the credit card network, reasons such as exceeding the credit limit or suspicion of fraud are indicated, then the user is considered not to make a purchase. Final Layout This agreement is governed by Greek law. Any dispute, disagreement or dispute regarding the execution, application or interpretation of this and in general regarding the relations that will be created by it, will be resolved by the Courts of Patras, which becomes hereby exclusively competent.